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Important Information Regarding Charter One
Online Services

Charter One Bank


 

 
Scam Report
Date Reported: 27th April 2005 Whats this? Risk Level: MEDIUM Whats this?
 
Details
 
Email Subject:
 Important Information Regarding Charter One Online Services
Apparent Sender:
 Charter One Bank Whats this?
Return Address:
 < charteronebankonlinecustomersupport@ charteronebank.com > Whats this?
Email Format:  HTML Whats this?
 
URL of Web Content:
 http://www.totalyfreebanking.com/ Whats this?
Location:
 CA, US Whats this?
 
Scam number:
 aa-384
 
Comments:
  • Email asks you to confirm/update/verify your account data at Charter One Bank by visiting the given link. You will be taken to a spoof website where your details will be captured for the phishers.


  • Charter One Bank never send their users emails requesting personal details in this way.


  • The spoof website this email links to was not online at time of this report, but variations of the scam which link to working websites are bound to exist, so be wary! The website may have been taken down or disabled by the hosts, but quite often these websites are hosted on the personal computer of the phishers, so may only be online at certain times.


  • The REAL URL of the spoof website looks nothing like the actual Charter One Bank URL.
     
Content
 
 
 
"Beginning May 12, 2005, we will be converting your Charter One Bank online banking and bill payment services to Citizens Bank Online® Banking and Bill Payment Services."

Beginning May 12, 2005, we will be converting your Charter One Bank online banking and bill payment services to Citizens Bank Online® Banking and Bill Payment Services. Charter One asks you to update your account before we convert your information to Citizens Bank.

Login to Charter One Internet Banking and stay notify about important dates and information regarding the system changeover.

http://www.totalyfreebanking.com/

When you log in to Citizens Bank Online, you will use the same user ID and password that you used to access Charter One Bank's online banking system (or, in some circumstances, a new user ID mailed to you by May 12, 2005). Please make a note of your Charter One user ID and password prior to May 12, 2005 so you will have it available to log into Citizens Bank Online. To speak to a Charter ! One Online Banking Customer Service Specialist, please call 1-877-981-3733, weekdays from 7:00 a.m. to 8:00 p.m. and Saturdays from 8:00 a.m. to 5:00 pm., for assistance.

The alerts that you requested be delivered to your e-mail address will automatically be set up on Citizens Bank Online. Voice alerts and fax alerts are not offered with Citizens Bank Online. We recommend that you change your voice alerts or fax alerts to e-mail alerts prior to May 12, 2005, so that they will continue after the systems changeover.

Thank you for banking with us. We are happy to have you as a customer and we look forward to serving all of your financial needs.

Member FDIC
Equal Housing Lender

© 2005 Charter One Corporation. All rights reserved.
 
Website:    
 
Spoof website not online at time of report...

 
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