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Negative FeedBack
eBay
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Date Reported: 4th October 2005  |
Risk Level: MEDIUM |
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Email Subject: |
Negative FeedBack |
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Apparent Sender: |
eBay |
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Return Address: |
< feedback@ebay.com > |
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| Email Format: |
HTML |
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URL of Web Content: |
http://www.wellnessac.com/webscr-cmd_login-run/ login.html |
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Location: |
Korea |
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Scam number: |
aa-1349 |
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Comments: |
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Email asks you to confirm/update/verify your account data at eBay by visiting the given link. You will be taken to a spoof website where your details will be captured for the phishers.
- eBay never send their users emails requesting personal details in this way.
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The REAL URL of the spoof website is disguised as "HTTPS://SIGNIN.EBAY.COM/WS/EBAYISAPI. DLL?SIGNIN".
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The spoof website this email links to was not online at time of this report, but variations of the scam which link to working websites are bound to exist, so be wary! The website may have been taken down or disabled by the hosts, but quite often these websites are hosted on the personal computer of the phishers, so may only be online at certain times.
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The REAL URL of the spoof website looks nothing like the actual eBay URL.
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"The seller 332RAYTODD has left you an negative feedback."
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Senior Marketplace Policy Manager for Feedback.
The seller 332RAYTODD has left you an negative feedback.
* Because is no longer an registered user of Ebay Company, the
transaction with this seller is unauthorized and illegal.
How to use the Feedback Forum :
* Every eBay member has a profile in the Feedback Forum.
* A profile has basic information about the member and a list of
feedback left by their trading partners from previous transactions.
* Learning to trust a member of the community has a lot to do with
what their past customers or sellers have to say!
* For each transaction, only the buyer and seller can rate each
other by leaving feedback.
* Each feedback left consists of a positive, negative, or neutral
rating, and a short comment.
* Leaving honest comments about a particular eBay member gives
other Community members a good idea of what to expect when dealing
with that member.
* Once it is left, the feedback becomes a permanent part of the
member's profile.
1. REPLY TO FEEDBACK RECEIVED :
- Share your side of the story by responding to any comment that has
been left for you.
- Your response will be shown directly below the comment left by the
other eBay member.
REPLY TO FEEDBACK YOU HAVE RECEIVED.
2. FOLLOW UP TO FEEDBACK YOU HAVE LEFT :
- You can leave one follow-up comment to a comment that you have
already left, to add information or clarify your earlier comment.
- This will appear below your original comment.
FOLLOW UP TO FEEDBACK YOU HAVE LEFT.
3. MUTUAL FEEDBACK WITHDRAWAL :
- If both you and your trading partner are able to resolve a problem
after feedback has been left, you can mutually agree to remove the
feedback rating.
- The feedback comment will still appear in the member profile, but
is no longer counted in the feedback score.
- Both members must agree, and feedback left by both parties will be
withdrawn at the same time.
START MUTUAL FEEDBACK WITHDRAWAL FOR A TRANSACTION NOW.
4. MEDIATION THROUGH SQUARETRADE :
- eBay's preferred dispute resolution provider, SquareTrade, offers
services to help users solve problems related to their eBay
transactions.
- SquareTrade offers a service to mediate disputes over feedback.
5. FEEDBACK REMOVAL :
- eBay will remove individual feedback comments only in very
exceptional circumstances, when they violate specific policies.
- Some situations where eBay will remove feedback include :
* Feedback left by a user who is indefinitely suspended within 90
days of registration, feedback containing vulgar language
or personal contact information, and instances when eBay receives
a valid court order to remove feedback.
To speed up this process you can login by following the link below:
HTTPS://SIGNIN.EBAY.COM/WS/EBAYISAPI. DLL?SIGNIN
Regards,
Safeharbor Department
eBay, Inc.
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| Website: |
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Spoof website not online at time of report...
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