"
DEAR CUSTOMER,

This e-mail has been sent to you by BT Internet to
inform you that we were unable to
process your most recent payment of bill. This might
be due to either of the
following reasons:

1. A recent change in your personal information. (eg:
billing address, phone)
2. Submitting incorrect information during bill
payment process.

Due to this, to ensure that your service is not
interrupted, we request you to confirm and update your
billing
inf..."